Terms and Conditions for Yura Tours

We want you to enjoy your Tour/Experience with Yura Tours however we just have a few things you need to know.

Payment of Fees for All bookings must pay the full amount at the time of booking to secure your Experience/ Tour.

Refund/Exchange Policy: Yura Tours Reserves the right to cancel or change experience/tour which are dependent on weather conditions. Any persons who have a tour cancelled or postponed have the option of either rebooking a tour at a later available date or a full refund (Gift Vouchers can not be refunded).

Customers are asked to give 48hrs notice to change/cancel their booking and this is required to be done by phoning the office on 0438882033 or emailing admin@yuratours.com.au - If cancellation is within the 48 hours’ notice, refund or rebooking will be at Yura Tours discretion.

Unaccompanied Minors: All guests under the age of 18 must be accompanied by a responsible adult such as a parent, step- parent, guardian or other adult who has parental rights and responsibilities for the under 18-year-old guest.

Group Bookings: Group Bookings require a 20% deposit to confirm the tour date. The final balance and number of participants are due 7 days prior to the tour date.

Payment Details: We take the security of our customers’ personal details very seriously. All payments, and payment details, made by persons to Yura Tours website will remain confidential. Card and/or payment details will not be sold or passed onto a third party. All prices quoted on Yura Tours website are in Australian Dollars (AUD) and are subject to change without notice.