Terms and Conditions for Kakadu Tourism
• Kakadu Tourism reserves the right to remove a traveller from a tour if it is reasonably believed that their health and/or fitness will interfere with the tour operation or other traveller’s experience
• Kakadu Tourism reserves the right to cancel any tour at the discretion of the Tours/Operations Manager due to factors beyond its control including but not limited to minimum numbers not being attained, weather conditions and vehicle/mechanical failure. In such cases we will offer to tour on the next available tour or at an alternative tour of equal value. If this is not possible or you decline this offer, we will issue you as the agent a full refund if payment has been received.
• Kakadu Tourism takes no responsibility for any costs incurred or action taken as a result of a delayed or cancelled tour.
• A forty-eight (48) hour cancellation policy applies to all reservations. For reservations of more than twelve (12) guests will be subject to a fourteen (14) day cancellation policy.
• Changes/cancellation within penalty window are charged in full.
• Failure to arrive on-time, failure to board or no-show will be charged in full.
• All persons under 18 must be accompanied by a responsible adult guardian at all times.
4WD Tour Additional Terms and conditions:
• Adventure tours require a moderate level of fitness due to the short but strenuous requirement placed on travellers to trek to the waterhole (from the nominated drop off point). Activities include boulder climbing over a steep incline and traversing wet/slippery surfaces.
• Dietary Requests are to be specified at time of booking for reservations with a meal component. Although the hotel will cater based on these requests given our remote location and kitchen setup we cannot guarantee against trace/cross contamination.
• 4WD tours are not suitable for children under the age of eight (8)
• On booking a Kakadu Adventure Tour you will be given the option of selecting a pickup location, we currently offer three (3) collection points from Jabiru for a small transit fee. This will be included in the rate on selection.