Terms and Conditions for Dreamtime Southern X

Terms and Conditions

• All prices quoted in AUD and are GST inclusive and are valid from 01 April 2020 – 31 March 2022.
• All bookings subject to availability.
• Payment – on approval of credit application, payment due 7 days on receipt of invoice.
• Pre-payment is required for group bookings.
• A minimum of 15 paying passengers is required to access a private-exclusive group tour and group rate for The Rocks Aboriginal Dreaming Tour.
• A bonefide Tour escort is FOC for every 15 paying passengers.
• The child/ren rate is applicable to 3-16 years of age (proof of age may be requested on the day). Children under 3 years of age are FOC. Children aged 3-5 are learners and are $13.00 with 25% commission. Students aged 16+ are classified as Adults
• Guests must arrive at Cadman’s Cottage courtyard area opposite overseas cruise passengers terminal (110 George Street, The Rocks) 15 minutes prior to set departure time. No refund will be provided for late arrivals.
• The tour is an all-nature activity, ‘rain – very windy or very hot sun is cultural for Aboriginal people’. No cancellations will be accepted due to weather.
• As this is an outdoor tour, we recommend guests wear comfortable walking shoes, sunscreen and a hat, and bring a bottle of water. Wet weather gear will be necessary on rainy days.
• All participants undertake The Rocks Aboriginal Dreaming Tour entirely at their own risk. Dreamtime Southern X accepts no responsibility for any loss or damage (including, but not limited to, any personal injury, loss and/or damage to property), howsoever arising out of, or in any way connected to The Rocks Aboriginal Dreaming Tour.
• We encourage our customers to purchase travel insurance.

Cancellation Policy

• All prices quoted in AUD and are GST inclusive and are valid from 01 April 2020 – 31 March 2022.
• All bookings subject to availability.
• Booking is confirmed upon receipt of payment.
• No refund will be provided for late arrivals.
• Individual cancellations must be received 24 hours prior to the tour commencement otherwise full payment will be incurred.
• If the exclusive group is cancelled within 30 days and prior to 14 days from the tour date, no cancellation fee shall apply. If the exclusive group is cancelled within 14 days and prior to 7 days from the tour date, 50% of the tour cost shall be payable as a cancellation fee.
• If the exclusive group is cancelled within 7 working days of the tour date, 100% of the tour cost shall be payable as a cancellation fee.
• Tours and other experiences offered by Dreamtime Southern X are all-nature activities, "Sun-heat" or ‘Rain is cultural for Aboriginal people’. No cancellations will be accepted due to weather.
• We recommend guests wear comfortable walking shoes for tours. Warm or wet weather gear will be necessary on cold or rainy days/evenings.